Planned BT Network Maintenance - Week commencing 11th April 2016


Posted on: Friday 8 April 2016, 14:03

What does it affect?
Broadband connectivity.

How long will it take?
Up to six hours each time.

What does the work involve?
We've received notifications from our suppliers about maintenance work that is scheduled to take place in the following areas this week. This work typically takes place between midnight and 6am.

12th April

Irvine Bourtree, London Skyport, Manchester Dial House, Peterborough, Southampton Te, Glasgow Govan, London Croydon South Ssc Ryland Hse, Milton Keynes

13th April

Glasgow Giffnock, London Stepney Green, Aviemore Te, London Stepney Green, Wolverhampton Central, Liverpool Claughton, London Thamesmead, York, London Hackney, Stockbridge

15th April
Accrington Te, Byfleet, Blandford, Burton On Trent Te, Buxton Te, Knaresborough Nth Yorks

Although these are the areas or exchanges we have been notified of, due to the nature of the broadband network these outages may affect customers nationwide. There are also a number of smaller exchange works most nights of the week that may cause smaller outages at individual exchanges.

Am I likely to notice the work?
Yes, there's a chance that you may be disconnected from the internet for a period of time during the maintenance window.

Is there anything else I need to know?
Any customers having problems connecting once the maintenance is complete are advised to log into their router interface and click connect

Kind Regards

Customer Support

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