MBORC Declaration - Update

Broadband

Posted on: Tuesday 21 June 2016, 11:37

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather from Monday last week, including lightning strikes, heavy rain and flooding. This caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels.

Openreach declared MBORC for repair activities in two areas, with effect from 23:59 on 8 June 2016.

We've been taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possibly can and can now remove MBORC from these areas, as follows, with effect from 23:59 on 17 June 2016:

Belfast
Province
Croydon

MBORC for repair activities remains in place in the following areas:

St Albans

We'll continue to monitor the situation in these areas and in a number of other affected areas.

We'll remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather."

Kind Regards

Customer Support

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