MBORC Declaration - UPDATE

Broadband

Posted on: Wednesday 29 June 2016, 11:23

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK, in particular the East of England, experienced extreme weather including severe lightning, torrential rain and flooding causing serious impacts to Openreach infrastructure, both above and below ground. Openreach declared MBORC for repair activities in two areas on 1 June 2016:

We've been taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possible and we removed MBORC for repair activities from one area on 08 June 2016:

We are now able to lift MBORC for repair activities from the remaining area, with effect from 23:59 24 June 2016:

Broadlands

Unfortunately parts of the UK experienced severe weather last week, including lightning strikes, heavy rain and flooding. This caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels.

Openreach is therefore declaring MBORC for repair activities the following areas, with effect from 23:59 28 June 2016:

Esher
Thames South
East London

We're taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possibly can.

We'll continue to monitor the situation in these areas and we'll remove MBORC as soon as service can be restored to the levels they were at immediately before the severe weather

Kind Regards

Customer Support

Return to Index