Webmail slowdowns (92189)- UPDATE


Posted on: Thursday 7 July 2016, 18:51

This is an update to the recent posts regarding poor performance when using our webmail service.

We're aware that our webmail service is not performing to optimal levels. If you are continuing to experience problems when using webmail, you may find that setting up an email client provides a better level of performance for you.

You can find the settings required for this here: https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

Our Community forums are a good place to ask for help if you require further assistance in setting up an email client. https://community.plus.net/t5/Email/bd-p/Email

We're continuing to monitor and make improvements to this and will provide a further update within the next couple of weeks.

Kind Regards,

Customer Support

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