MBORC (Matters Beyond Our Reasonable Control) Declaration - RESOLVED

Broadband

Posted on: Thursday 14 July 2016, 09:58

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather at the end of June, including lightning strikes, heavy rain and flooding. This caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels. Openreach therefore declared MBORC for repair activities in three areas, with effect from 23:59 28 June 2016:

We've been taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as possible and were able to remove MBORC from one area on 1 July 2016 and a further area on 7 July 2016.

We are now able to remove MBORC from the last area with effect from 23:59 13 July 2016:

Thames South"


Kind Regards

Customer Support

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