Connection Problems - UPDATE


Posted on: Saturday 10 September 2016, 13:25

This is an update to the earlier posts regarding some customers experiencing packet loss and slow speeds.

Our engineers continued to work through the night on resolving the underlying cause of the problem, and we believe that the issue may be resolved for the majority of customers however we are aware that some are still experiencing issues.

We are still continuing to monitor the service, as such we will leave this status open over the weekend.

Sorry for any inconvenience this may have caused.

Kind Regards,

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