Email/Webmail slowdowns (95107) - UPDATE


Posted on: Friday 11 November 2016, 16:06

We are aware that some customers are experiencing slow access to webmail, or problems when using email clients to send/receive email.

This is still being worked on and investigated.

If you are continuing to experience problems when using webmail, you may find that setting up an email client provides a better level of performance for you.

You can find the settings required for this here:

Our Community forums are a good place to ask for help if you require further assistance in setting up an email client.

We're continuing to monitor and make improvements to this and will provide a further update within the next couple of weeks.

Please accept our apologies for any inconvenience caused.

Kind Regards,

Customer Support

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