Broadband performance & packet loss (95943) - UPDATE

Broadband

Posted on: Wednesday 23 November 2016, 11:01

This is an update to yesterdays post regarding packet loss.

We understand packet loss is still ongoing for some broadband customers during certain times of the day.

Our engineers are continuing to work hard get to the bottom of things, as well as looking at ways to improve the service in the meantime.

Apologies to those of you experiencing difficulties and we will continue to post updates on a regular basis

Kind Regards,

Customer Support

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