MBORC Declaration - New

Broadband

Posted on: Thursday 24 November 2016, 14:35

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather over the weekend and into this week, including heavy rain, high winds and flooding, as a result of storm Angus. This caused serious impacts to our suppliers infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels. Access and mobility issues are also causing serious problems for our engineering teams in these areas.

We declared MBORC for repair activities in two areas, with effect from 23:59 22 November 2016.
MBORC
Bristol
Swindon

Along with our suppliers we are now declaring MBORC for repair activities in two further areas, with effect from 23:59 23 November 2016:

Central Downs
Taunton

Our suppliers are taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possibly can. "

We will continue to closely monitor the situation in these areas and in a number of other affected areas.

We will remove MBORC for the affected areas as soon as service can be restored to the levels they were at immediately before the severe weather.

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