Email/Webmail slowdowns (95107) - UPDATE

Email

Posted on: Saturday 26 November 2016, 11:58

We are aware that some customers are experiencing slow access to webmail, or problems when using email clients to send/receive email.

This is still being worked on and investigated.

If you are continuing to experience problems when using webmail, you may find that setting up an email client provides a better level of performance for you.

You can find the settings required for this here: https://www.plus.net/help/email-guides/how-to-set-up-plusnet-email/

Our Community forums are a good place to ask for help if you require further assistance in setting up an email client. https://community.plus.net/t5/Email/bd-p/Email

We're continuing to monitor and make improvements to this and will provide a further update within the next couple of weeks.


Please accept our apologies for any inconvenience caused.

Kind Regards,

Customer Support

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