MBORC Declaration - CLOSED

Broadband

Posted on: Tuesday 6 December 2016, 14:46

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather over the weekend of 19 and 20 November, including heavy rain, high winds and flooding, as a result of storm Angus. This caused serious impacts to our suppliers infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels. Access and mobility issues were also causing serious problems for their engineering teams in these areas.

Together with our suppliers we declared MBORC for repair activities in two areas, with effect from 23:59 22 November 2016, two areas, with effect from 23:59 23 November 2016 and two further areas, with effect from 23:59 24 November 2016.

Our suppliers have been taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as possible and removed MBORC from one area, with effect from 23:59 30 November 2016, two areas, with effect from 23:59 1 December 2016 and two further areas, with effect from 23:59 2 December 2016.

We are now able to remove MBORC from the final area, with effect from 23:59 5 December 2016:

Bristol

This is the final lifting in these areas and MBORC is now closed."

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