Third party connection issues - UPDATE


Posted on: Friday 9 December 2016, 16:56

This is an update to the recent posts regarding Third party connection issues.

We have been informed that Microsoft are investigating an issue, this is causing some customers using Windows 8 & 10 to experience difficulty connecting to the Internet. The advice given is to restart by selecting the Start button from the taskbar, click the Power button and choose Restart, rather than selecting shut down or turning the device off using the power button.

For more information please visit Microsoft's support pages at

Kind Regards

Customer Support

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