Email/Webmail connection issues (96159) - UPDATE

Email

Posted on: Friday 27 January 2017, 13:59

This is an update to our previous posts regarding work on our webmail service.

We've been working hard to improve the slowdowns some customers have been experiencing when using our webmail service.

Customers should now be seeing a significant improvement to the platform since this problem was raised following a number of changes made including increasing the mail storage and number of mail servers.

We're aware that a small number of our customers are continuing to experience issues and would like to reassure our customers that our engineers are continuing to work on improvements.

Thank you for your continued patience and apologies for any inconvenience caused.

Kind Regards,

Customer Support

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