MBORC Declaration - RESOLVED

Broadband

Posted on: Thursday 9 March 2017, 13:34

We have received communications from our suppliers regarding the MBORC (Matters Beyond Our Reasonable Control) declaration for some areas of the country. Please find the information regarding this below:

"Parts of the UK experienced severe weather at the end of February, as a result of storm Doris. This caused serious impacts to Openreach infrastructure, with damage both above and below ground, and fault intake in affected areas at extremely high levels.

Openreach declared MBORC for repair activities in one area, with effect from 24 February 2017 and a further three areas, with effect from 28 February 2017.

We've been taking steps, including directing additional engineers into these areas, to bring the position back to normal as quickly as we possibly can and were able to remove MBORC for repair activities from two areas, with effect from 23:59 03 March 2017 and a further area, with effect from 23:59 08 March 2017:

We are now able to remove MBORC for repair activities from the final area, with effect from 23:59 09 March 2017 "

Kind Regards

Customer Support

Return to Index